Configuring and Editing Permissions in Kayana Partner Admin
Last updated May 15, 2026
Permissions in Kayana Partner Admin control what each role can see and do within your organisation. Permissions are configured when creating a new role and can be updated at any time by editing an existing role. Each permission is toggled ON or OFF independently, giving you granular control over access for each role.
Where to Find Permissions
Permissions are configured in two places, both located under Users & Permissions → Roles & Permissions in the left-hand sidebar:
- Add New Role form — configure permissions when creating a new role
- Update Role form — edit permissions on an existing role by clicking the Edit (pencil) icon next to the role
Available Permissions
The Permissions section contains the following toggle switches:
| Permission | What It Controls |
|---|---|
| Dashboard | Access to the Partner Admin dashboard, showing up-to-date operational status. This permission is mandatory and cannot be disabled for any role. |
| Product Management | Ability to manage products and their access — including menus, items, categories, and inventory. |
| Customer Management | Ability to manage customers and their access — including customer records and profiles. |
| Analytics & Reports | Access to analytics, reports, orders, and disputes. |
| Payment Services | Ability to manage payment services, operations, and settings — including payment links and pre-authorised payments. |
| Users & Permissions | Ability to manage users, roles, and access control — including creating and editing users and roles. |
| Kayana Ticketing | Ability to manage and track support tickets efficiently. |
| Settings | Ability to configure system and organisation settings. |
How to Configure Permissions on a New Role
- Log in to Kayana Partner Admin: https://partners.kayana.com
- From the left-hand sidebar, select Users & Permissions → Roles & Permissions.
- Click + Add New Role.
- Fill in the Basic Information fields (Role Name, Role Colour, Description).
- In the Permissions section, toggle each permission ON or OFF depending on what this role should have access to.
- Click + Create Role to save. A toast notification will confirm the role has been created.
How to Edit Permissions on an Existing Role
- Log in to Kayana Partner Admin: https://partners.kayana.com
- From the left-hand sidebar, select Users & Permissions → Roles & Permissions.
- Use the Search field to find the role whose permissions you want to update.
- Click the Edit (pencil) icon next to the role. The Update Role form will open, pre-populated with the role's current configuration.
- In the Permissions section, toggle any permissions ON or OFF as required.
- Click Update Role to save your changes. A toast notification will confirm the role has been updated. Next Steps To learn more about creating a new role or editing an existing role, refer to the How to Create a New Role in Kayana Partner Admin and How to Edit a Role in Kayana Partner Admin guides.