Skip to content
Kayana
Orders

Branded Ordering App

Your own app, in the App Store.

Take tableside orders.Speed up every queue.Upsell on autopilot.

The challenge

Marketplaces own your customers and take a cut of every order. You're just a logo on someone else's platform.

With Kayana

Your own branded app puts you on the home screen, keeps the customer relationship, and cuts out the marketplace fees.

See what's built in

Built to move the numbers that matter.

Feature 01

On the home screen

A native app under your name in the App Store and Google Play.

  • iOS & Android
  • Your brand
  • Push offers
Feature 02

Loyalty that returns

Points, rewards and saved favourites bring customers back without a marketplace.

  • Points
  • Rewards
  • Reorder
Feature 03

Own the relationship

Your customer data, your offers, no commission to a third party.

  • Your data
  • No commission
  • Direct push
Included as standard

Everything's built in, from day one.

24/7 support

Round-the-clock human help, included as standard.

Free updates

New features ship automatically, at no extra cost.

Works offline

Keep selling even if the connection drops.

One dashboard

Run every channel and site from a single login.

Bank-grade security

PCI-DSS compliant and end-to-end encrypted.

Scales with you

From one location to many, no re-platforming.

Open integrations

Connect accounting, delivery and loyalty tools.

Transparent pricing

One clear rate — no hidden fees, ever.

How it works

Live in three steps.

01

We build & brand

Your app, designed around your brand and menu.

02

Publish to stores

We handle App Store and Google Play submission.

03

Grow & re-engage

Push offers and loyalty bring customers back.

Ready for every sale, every time

On the home screen

iOS & Android

Loyalty that returns

Points

Own the relationship

Your data

Software that fits what you do

Table 1Send
Flat white×2
Sourdough toast×1

Ready for any rush

One connected app runs orders, payments and the back office on the same device — so Branded App fits the way you already work, from the counter to the kitchen.

  • Take orders at the counter, at the table, on a kiosk or online
  • Process every payment and reconcile it automatically
  • Track stock, staff and sales from one live dashboard
Why Kayana

Why choose Kayana Branded App

No marketplace cutKeep the margin that delivery apps would take.
One menu, syncedShares pricing and stock with EPOS and every channel.
Loyalty built inRewards and offers run natively, no bolt-ons.
Fully managedWe build, publish and maintain it for you.
Typical impact

Most operators see it pay for itself within weeks.

Most operators see ordering hardware pay for itself within about six months of going live — bigger baskets, calmer queues, fewer walkouts.

Representative figures — real results depend on your setup, volume and how you trade.

+22%
Average order value

Guided upsells on every basket

30%
Faster at peak

More ordering lanes, shorter queues

6 mo
Typical payback

From go-live to paid for itself

Operators seeing results within weeks

All customer stories
+27% AOV

Average spend jumped almost a third in the first month, with far calmer queues on our busiest nights.

A multi-venue entertainment operator
31% faster

We added ordering capacity without adding staff — service flies now.

A specialty coffee operator
Tech specs

The detail, on the record.

Branded App — connectivity, compatibility, security and what's in the box.

CategoryOrders
Best forHospitality & retail, any size
Setup timeLive within 4–6 weeks
PricingTransparent — buy or subscribe
Runs onWeb, iOS & Android

Kayana's branded ordering app is a native iOS and Android app that carries your own brand, with loyalty, reorders and push notifications built in.

What is a branded ordering app?

A branded ordering app — sometimes called a white-label app — is a fully built ordering app that launches under a business's own name and icon rather than a third-party marketplace brand. Customers order directly from the business, which owns that relationship instead of sharing it with an aggregator.

Features included in Kayana's app

It includes push notifications for offers and order updates, one-tap reordering, and a loyalty programme that tracks points and rewards automatically. The app connects to the same menu and EPOS system as every other order channel, so stock and pricing never drift out of sync.

Branding, app store listing and customer data ownership

Branding covers icon, colours, splash screen and app store listing, so it reads as the business's own app in the App Store and Google Play rather than a Kayana-branded one. Customer data belongs to the business, distinct from the branded website channel, which covers browser ordering rather than an installed app.

FAQ

Questions, answered

Everything you need to know about Branded App. Can't find your answer?

Yes — published under your brand and developer name in both stores.

Typically a few weeks from menu sign-off to live in the stores.

Yes, points and rewards are built in and sync across channels.

Yes — send offers, updates and reminders straight to customers' home screens to bring them back.

Yes, it uses the same live menu, pricing and stock as your EPOS and every other channel, so nothing goes out of sync.

We do — building, publishing and maintaining the app for you, including App Store and Google Play updates.

You do. The relationship and data stay yours, with no marketplace taking a cut or the contact details.

Payments are built in and reconcile with the rest of your Kayana stack, so app orders settle alongside everything else.

Explore more of the platform

Ready to get started?

Back to home