The challenge
Ahead of ambitious UK expansion targeting 200+ stores, Shah's needed to simplify operations and reduce service delays while managing rising footfall, franchise expansion, and high-demand catering services.
With Kayana
Kayana enabled Shah's to scale to 200+ stores with unified reporting, faster multi-location rollouts (50% faster vs. traditional EPOS setups) and 99.9% order accuracy, positioning them for 50+ more openings.
The kit they run
The Kayana products behind the result
Results
What changed, in numbers
32%
Faster order processing
With self-service kiosks
40%
Reduction in staff workload
During peak hours
27%
Increase in average order value
AOV uplift
On site