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Kayana
Software

Sell now, serve later.

Sell now, serve later.

Sell gift cards.Redeem anywhere.Bring people back.

The challenge

Without gift cards you miss easy upfront revenue and a powerful way to win first-time customers.

With Kayana

Sell branded gift cards in-store and online; recipients redeem seamlessly across every channel.

See what's built in

Built to move the numbers that matter.

Feature 01

Digital & physical

Sell e-gift cards online and branded plastic in-store.

  • E-gift
  • Physical
  • Branded
Feature 02

Cash up front

Take revenue today for service redeemed later.

  • Upfront cash
  • Breakage
  • Top-ups
Feature 03

Redeem anywhere

Balances work across till, kiosk, app and online.

  • All channels
  • Balance check
  • Reloadable
Included as standard

Everything's built in, from day one.

24/7 support

Round-the-clock human help, included as standard.

Free updates

New features ship automatically, at no extra cost.

Works offline

Keep selling even if the connection drops.

One dashboard

Run every channel and site from a single login.

Bank-grade security

PCI-DSS compliant and end-to-end encrypted.

Scales with you

From one location to many, no re-platforming.

Open integrations

Connect accounting, delivery and loyalty tools.

Transparent pricing

One clear rate — no hidden fees, ever.

How it works

Live in three steps.

01

Design the card

Brand digital and physical cards your way.

02

Sell everywhere

Offer them in-store and online.

03

Redeem & track

Balances work across every channel.

Ready for every sale, every time

Digital & physical

E-gift

Cash up front

Upfront cash

Redeem anywhere

All channels

Software that fits what you do

Gift cardLoad
Balance£25.00
Redeem anywhere

Ready for any rush

One connected app runs orders, payments and the back office on the same device — so Gift Cards fits the way you already work, from the counter to the kitchen.

  • Take orders at the counter, at the table, on a kiosk or online
  • Process every payment and reconcile it automatically
  • Track stock, staff and sales from one live dashboard
Why Kayana

Why choose Kayana Gift Cards

Instant revenueCash in the bank before you serve.
New customersGifts bring first-timers through the door.
Fully integratedIssued and redeemed within the Kayana stack.
ReloadableCustomers can top up and keep coming back.
Typical impact

Most operators see it pay for itself within weeks.

Gift cards bring cash in upfront and pull new customers through the door when they're redeemed — they typically pay for themselves fast.

Representative figures — real results depend on your setup, volume and how you trade.

Upfront
New revenue

Cash today, redeemed later

In-store & online
Sell everywhere

Physical and digital cards

Repeat visits
On redemption

Recipients become customers

Operators seeing results within weeks

All customer stories
New customers

Cards get spent by people who'd never visited us before — then they come back.

A dessert-franchise operator
Cash upfront

We sell a wave of cards each December and redeem them all year.

A quick-service operator
Tech specs

The detail, on the record.

Gift Cards — connectivity, compatibility, security and what's in the box.

CategorySoftware
Best forHospitality & retail, any size
Setup timeLive within 4–6 weeks
PricingTransparent — buy or subscribe
Runs onWeb, iOS & Android

Kayana's gift card software lets customers buy, redeem and check gift card balances in-store, online or on a mobile device, with every transaction recorded against the same account. Balances update the moment a card is used, so staff and customers see the same figure.

Selling and Redeeming in One Place

Gift card software needs to work at the till exactly as it does online, so a card bought as an online gift and redeemed in-store just works, without special handling. Kayana processes both through the same EPOS till, with balances checked and updated automatically at the point of sale.

A Gift Card Solution That Fits Existing Systems

Adding a gift card solution shouldn't mean bolting on a separate app or a second login for staff to learn. Kayana builds gift cards into the same system already used for sales and stock, so training time is minimal and reporting sits alongside every other sales figure.

Managing Balances, Expiry and Reporting

Gift card management software needs to answer basic questions quickly: how many cards are outstanding, what's the total unredeemed balance, and which cards are nearing expiry. Kayana surfaces all of this in one report, rather than leaving finance teams to reconcile figures by hand.

Built for Multi-Site and Online Sales

Gift card software that only works at one till or one website isn't much use to a business trading across several branches and online. Kayana keeps balances consistent everywhere a card can be bought or spent, so a card sold in one shop redeems correctly in another or online.

FAQ

Questions, answered

Everything you need to know about Gift Cards. Can't find your answer?

Yes — sell e-gift cards on your site and app, and physical cards in-store.

Across every channel — till, kiosk, app and online.

Yes, customers can top up balances any time.

Yes — sell branded e-gift cards online and physical plastic in-store, both redeemable across every channel.

Design your digital and physical cards to match your brand, then offer them in-store and online.

Yes, balances can be checked and topped up, since cards are reloadable for repeat visits.

Yes — you control the terms on your cards; we'll talk you through the options that suit your business.

Yes, issuance and redemption are recorded within the Kayana stack, so balances and breakage reconcile automatically.

Explore more of the platform

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