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Kayana
Orders

QR Code Ordering

Let guests order from their seat.

Take tableside orders.Speed up every queue.Upsell on autopilot.

The challenge

At busy times, guests can't catch a server's eye. Orders slow, tables turn slower, and tips suffer.

With Kayana

A QR code on every table turns every phone into an ordering channel — more rounds, bigger baskets, less running.

See what's built in

Built to move the numbers that matter.

Feature 01

Order & pay in seconds

Scan to a branded menu, add to basket and check out — no download required.

  • No app
  • Pay in-browser
  • Reorder fast
Feature 02

More rounds, less running

Guests reorder without flagging staff, so covers turn faster.

  • Repeat orders
  • Table service
  • Tipping
Feature 03

Always-current menu

86 an item and it vanishes everywhere instantly — no reprinting.

  • Live menu
  • Photos
  • Allergens
Included as standard

Everything's built in, from day one.

24/7 support

Round-the-clock human help, included as standard.

Free updates

New features ship automatically, at no extra cost.

Works offline

Keep selling even if the connection drops.

One dashboard

Run every channel and site from a single login.

Bank-grade security

PCI-DSS compliant and end-to-end encrypted.

Scales with you

From one location to many, no re-platforming.

Open integrations

Connect accounting, delivery and loyalty tools.

Transparent pricing

One clear rate — no hidden fees, ever.

How it works

Live in three steps.

01

Print your codes

Generate a unique QR per table and place them out.

02

Guests scan & order

Your branded menu opens instantly in the browser.

03

Kitchen gets it

Orders fire straight to KDS, tagged by table.

Ready for every sale, every time

Order & pay in seconds

No app

More rounds, less running

Repeat orders

Always-current menu

Live menu

Software that fits what you do

Table 1Send
Flat white×2
Sourdough toast×1

Ready for any rush

One connected app runs orders, payments and the back office on the same device — so QR Ordering fits the way you already work, from the counter to the kitchen.

  • Take orders at the counter, at the table, on a kiosk or online
  • Process every payment and reconcile it automatically
  • Track stock, staff and sales from one live dashboard
Why Kayana

Why choose Kayana QR Ordering

Zero frictionNo app install — it just opens in the phone's browser.
Branded, not genericYour logo, colours and photography throughout.
Built-in upsellSuggested add-ons lift the average basket automatically.
One menu, everywhereShares the same menu as kiosk, EPOS and app.
Typical impact

Most operators see it pay for itself within weeks.

Most operators see ordering hardware pay for itself within about six months of going live — bigger baskets, calmer queues, fewer walkouts.

Representative figures — real results depend on your setup, volume and how you trade.

+22%
Average order value

Guided upsells on every basket

30%
Faster at peak

More ordering lanes, shorter queues

6 mo
Typical payback

From go-live to paid for itself

Operators seeing results within weeks

All customer stories
+27% AOV

Average spend jumped almost a third in the first month, with far calmer queues on our busiest nights.

A multi-venue entertainment operator
31% faster

We added ordering capacity without adding staff — service flies now.

A specialty coffee operator
Tech specs

The detail, on the record.

QR Ordering — connectivity, compatibility, security and what's in the box.

CategoryOrders
Best forHospitality & retail, any size
Setup timeLive within 4–6 weeks
PricingTransparent — buy or subscribe
Runs onWeb, iOS & Android

With QR code ordering, customers scan a code, browse the menu and pay from their own phone — no app to download, no waiting for a server.

How QR code menu ordering works

A customer scans the code on the table or counter, the menu opens in their phone's browser, and they build an order, add notes and pay by card or wallet. The order lands directly on the kitchen screen, with nothing printed and nothing typed in twice.

Setting up scan-to-order at the table

Setting up scan-to-order takes a printed code per table or counter position, linked to your live menu and pricing. Guests order and reorder from their seat whenever they're ready, so nobody's waving down a server just to place a second round.

QR ordering for restaurants, bars and quick-service

QR code ordering suits full-service dining as easily as bars and quick-service counters — table ordering in a restaurant, tab top-ups in a bar, or a queue-free option in a quick-service unit. Because the menu lives online, a lunch or happy-hour special is a pricing change, not a reprint.

Syncing your QR menu with EPOS and Kitchen Display System

The same menu customers order from syncs with your EPOS system and kitchen display system, so stock, pricing and order routing stay identical whether an order came from a till, a kiosk or a phone.

FAQ

Questions, answered

Everything you need to know about QR Ordering. Can't find your answer?

No — scanning the code opens your menu in any phone browser.

Yes, they can pay in-browser or settle at the counter — your choice.

Each code is tied to a table, so orders arrive correctly tagged.

Generate a unique QR code per table, print and place them — you can be live in minutes with your existing menu.

Yes — each order fires straight to your KDS and EPOS, tagged by table, with no re-keying by staff.

Yes, the branded menu shows photos, allergens and dietary filters so guests can order with confidence.

Yes, the in-browser checkout can prompt for a tip before the guest pays.

The menu opens over mobile data or your venue Wi-Fi, so a printed code and a phone browser are all a guest needs.

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