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Kayana
Operations

Customer Display System (CDS)

Show customers exactly what they're paying for.

Track every item.Sequence the kitchen.Win back the hours.

The challenge

Customers can't see what's being rung up, tipping is awkward, and the second screen sits dark and wasted.

With Kayana

A clear, branded display shows the order as it's built, prompts tips and loyalty, and advertises when idle.

See what's built in

Built to move the numbers that matter.

Feature 01

Live order, in view

Customers see each item and the total as it's rung up.

  • Live items
  • Clear total
  • Confidence
Feature 02

Tips & loyalty prompts

Built-in tip screens and loyalty sign-up lift revenue at the perfect moment.

  • Tip prompts
  • Loyalty
  • Sign-up
Feature 03

Earns when idle

Promote specials and brand on the screen between sales.

  • Promos
  • Branding
  • Specials
Included as standard

Everything's built in, from day one.

24/7 support

Round-the-clock human help, included as standard.

Free updates

New features ship automatically, at no extra cost.

Works offline

Keep selling even if the connection drops.

One dashboard

Run every channel and site from a single login.

Bank-grade security

PCI-DSS compliant and end-to-end encrypted.

Scales with you

From one location to many, no re-platforming.

Open integrations

Connect accounting, delivery and loyalty tools.

Transparent pricing

One clear rate — no hidden fees, ever.

How it works

Live in three steps.

01

Pair to the till

Connect the display to your EPOS in seconds.

02

Brand the idle screen

Add your promotions and visuals.

03

Check out

Order, tips and loyalty appear automatically.

Ready for every sale, every time

Live order, in view

Live items

Tips & loyalty prompts

Tip prompts

Earns when idle

Promos

Software that fits what you do

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Ready for any rush

One connected app runs orders, payments and the back office on the same device — so Customer Display fits the way you already work, from the counter to the kitchen.

  • Take orders at the counter, at the table, on a kiosk or online
  • Process every payment and reconcile it automatically
  • Track stock, staff and sales from one live dashboard
Why Kayana

Why choose Kayana Customer Display

Builds trustTransparency at checkout reduces disputes.
Lifts tipsClear prompts measurably increase tipping.
Grows loyaltyOne-tap sign-up at the most engaged moment.
Part of the stackPlugs straight into EPOS and payments.
Typical impact

Most operators see it pay for itself within weeks.

Tighter stock control and the admin hours you win back usually pay the system back inside two months.

Representative figures — real results depend on your setup, volume and how you trade.

23%
Food & stock waste

Recipe-level inventory tracking

18%
Faster tickets

Sequenced, timed kitchen orders

8 hrs
Saved each week

Less admin, no double entry

Operators seeing results within weeks

All customer stories
−23% waste

We finally see variance by item — waste dropped and margin recovered fast.

A dessert-franchise operator
8 hrs/wk

Rotas, stock and reporting in one place gave our managers their evenings back.

A specialty coffee operator
Tech specs

The detail, on the record.

Customer Display — connectivity, compatibility, security and what's in the box.

CategoryOperations
Best forHospitality & retail, any size
Setup timeLive within 4–6 weeks
PricingTransparent — buy or subscribe
BuildCommercial-grade, drop-resistant

A customer display system is a customer-facing screen at checkout that builds trust — showing the live order, tip options, loyalty and a branded idle screen between customers.

What is a customer display system?

A CDS sits facing the customer rather than the staff member, mirroring the order as it's rung up so they can check it before paying. Between transactions it shows a branded idle screen rather than a blank display or the till's back-end interface.

How CDS reduces order errors and disputes

Because the customer sees exactly what's being charged before they tap or insert their card, a customer display system cuts disputes over wrong items or prices — there's no surprise total at the end, since they've watched it build line by line.

CDS integration with EPOS and card terminals

It integrates with your EPOS system and card terminal, pulling tip prompts and loyalty balances straight from the same transaction rather than a separate device that needs its own setup.

FAQ

Questions, answered

Everything you need to know about Customer Display. Can't find your answer?

Operators consistently see higher tip rates with clear on-screen prompts.

Yes — the idle screen runs your promotions and branding.

Yes, customers can join or scan loyalty right at checkout.

A customer-facing second screen that sits on the counter and pairs to your till in seconds.

Connect it to your EPOS, add your idle-screen branding and promotions, and it starts showing orders automatically.

Yes — it pairs with Kayana EPOS so the order, total, tips and loyalty appear in real time as you ring items up.

Yes — customers see each item and the running total as it's built, which builds trust and cuts checkout disputes.

Yes, the idle screen runs your branding and specials between sales and can be updated whenever you like.

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