Take tableside orders.Speed up every queue.Upsell on autopilot.
At peak, one counter becomes one bottleneck. Guests wait, baskets shrink, and some simply walk out before they order.
Kiosks add ordering lanes instantly. Guided menus upsell every order while your team focuses on service, not taking down orders.
Built to move the numbers that matter.
Bigger average orders
Smart prompts add combos, sides and upgrades to every basket — without any pressure from staff.
- Automatic upsells
- Combo logic
- Allergen filters
Shorter, calmer queues
Add lanes of ordering capacity in the same footprint, so the rush stops being painful.
- Multi-lane ordering
- Pay at screen
- Order to table
Accessible by design
Reachable controls, large type and clear contrast so every guest can order independently.
- WCAG-aware UI
- Multi-language
- Wheelchair height
Everything's built in, from day one.
24/7 support
Round-the-clock human help, included as standard.
Free updates
New features ship automatically, at no extra cost.
Works offline
Keep selling even if the connection drops.
One dashboard
Run every channel and site from a single login.
Bank-grade security
PCI-DSS compliant and end-to-end encrypted.
Scales with you
From one location to many, no re-platforming.
Open integrations
Connect accounting, delivery and loyalty tools.
Transparent pricing
One clear rate — no hidden fees, ever.
Live in three steps.
Place & brand
Position kiosks where the queue forms and skin them in your brand in minutes.
Order & upsell
Guided menus prompt add-ons and combos automatically, every single order.
Fire to kitchen
Orders flow straight to KDS and EPOS — no re-keying, no mistakes.
Ready for every sale, every time
Bigger average orders
Automatic upsells
Shorter, calmer queues
Multi-lane ordering
Accessible by design
WCAG-aware UI
Software that fits what you do
Ready for any rush
One connected app runs orders, payments and the back office on the same device — so Self-Service Kiosk fits the way you already work, from the counter to the kitchen.
- ✓Take orders at the counter, at the table, on a kiosk or online
- ✓Process every payment and reconcile it automatically
- ✓Track stock, staff and sales from one live dashboard
Why choose Kayana Self-Service Kiosk
Most operators see it pay for itself within weeks.
Most operators see ordering hardware pay for itself within about six months of going live — bigger baskets, calmer queues, fewer walkouts.
Representative figures — real results depend on your setup, volume and how you trade.
Operators seeing results within weeks
All customer stories →The detail, on the record.
Self-Service Kiosk — connectivity, compatibility, security and what's in the box.
A self-service kiosk lets guests browse, customise and pay without queuing, freeing your team to focus on the kitchen or the floor. Available wall-mounted, standalone or countertop in five screen sizes.
How a self-ordering kiosk works
Guests tap through the menu, add extras and pay by card or wallet in under a minute, with orders firing straight to the kitchen. The self-ordering kiosk shows live stock and upsells automatically, so nobody's waiting on a busy counter while staff take payment by hand.
Formats: wall-mounted, standalone and countertop
Choose 16, 24 or 32 inch screens as a wall-mounted unit for tight spaces, a freestanding kiosk for a busy lobby, or a countertop model beside a till. Every format runs the same menu and connects to the same EPOS system, so pricing and stock stay in sync everywhere.
Why kiosks lift average order value
Self-service kiosks tend to lift average order value because prompts for extras and upgrades show up every time, without a server needing to ask. Customers browse at their own pace, add sides or drinks they might otherwise skip, and there's no queue pressuring them to rush.
Installation, support and EPOS integration
Installation is straightforward, and Kayana's team handles setup, staff training and ongoing support. Every kiosk connects directly to your kitchen display system and back-office reporting, so orders, stock and sales stay part of one connected system rather than a bolt-on.
Questions, answered
Everything you need to know about Self-Service Kiosk. Can't find your answer?