Reward every visit.On every channel.Bring them back.
Punch cards get lost and generic apps don't fit. Without loyalty, hard-won customers quietly drift away.
Customers earn and redeem automatically wherever they buy, and targeted offers bring them back more often.
Built to move the numbers that matter.
Earn everywhere
Points accrue at the till, kiosk, app and online — automatically.
- All channels
- Auto-earn
- No cards
Rewards that fit
Points, tiers, freebies or cashback — set rewards that suit your margin.
- Points
- Tiers
- Offers
Win them back
Targeted offers and reminders re-engage lapsing customers.
- Targeted
- Reminders
- Campaigns
Everything's built in, from day one.
24/7 support
Round-the-clock human help, included as standard.
Free updates
New features ship automatically, at no extra cost.
Works offline
Keep selling even if the connection drops.
One dashboard
Run every channel and site from a single login.
Bank-grade security
PCI-DSS compliant and end-to-end encrypted.
Scales with you
From one location to many, no re-platforming.
Open integrations
Connect accounting, delivery and loyalty tools.
Transparent pricing
One clear rate — no hidden fees, ever.
Live in three steps.
Design the programme
Choose how customers earn and what they get.
Customers join
Sign up in a tap at checkout or in the app.
Reward & retain
Points and offers run automatically across channels.
Ready for every sale, every time
Earn everywhere
All channels
Rewards that fit
Points
Win them back
Targeted
Software that fits what you do
Ready for any rush
One connected app runs orders, payments and the back office on the same device — so Loyalty & Rewards fits the way you already work, from the counter to the kitchen.
- ✓Take orders at the counter, at the table, on a kiosk or online
- ✓Process every payment and reconcile it automatically
- ✓Track stock, staff and sales from one live dashboard
Why choose Kayana Loyalty & Rewards
Most operators see it pay for itself within weeks.
Direct, commission-free orders and returning customers typically recoup the setup within weeks — and keep paying back every month after.
Representative figures — real results depend on your setup, volume and how you trade.
Operators seeing results within weeks
All customer stories →The detail, on the record.
Loyalty & Rewards — connectivity, compatibility, security and what's in the box.
Kayana's loyalty and rewards programme is built into every channel and device, so points, rewards and offers work the same whether a customer orders at the till, a kiosk or online.
How Kayana's loyalty management software works
Loyalty management software tracks points automatically against a phone number, card or app login, with no separate loyalty card to scan or lose. Rewards trigger on their own once a customer hits a threshold, rather than a staff member needing to remember to apply them.
Points, rewards and redemption at the till
At the till, points and rewards apply directly during checkout on the EPOS system or card terminal, so redeeming an offer is part of the normal payment flow rather than a separate step staff have to remember.
Loyalty data and repeat-customer reporting
Because every order feeds the same loyalty programme, reporting shows who's a repeat customer and how often they're coming back, across every site rather than just one till's history — usually pointing straight at which offers actually bring people back.
Questions, answered
Everything you need to know about Loyalty & Rewards. Can't find your answer?