Setting Up Multi-Platform Pricing in Partner Admin
Last updated Apr 10, 2026
Overview
The Multi-Platform Pricing feature allows businesses to set different prices for the same product across different ordering platforms such as EPOS, kiosks, QR ordering, and online ordering.
This is useful when businesses want to:
- Charge different prices across ordering channels
- Adjust pricing for delivery platforms
- Create different pricing for dine-in and takeaway orders
Partners can configure this directly from Kayana Partner Admin.
Steps to Configure Multi-Platform Pricing
1. Log in to Partner Admin
Log in using your Partner Admin credentials.
2. Open Product Management
From the left-hand sidebar, select Product Management.
3. Go to Item Management
Click Item Management.
The Overview tab will open by default.
4. Select the Menu
From the Menu dropdown, choose the menu that contains the item for which you want to configure platform-specific pricing.
5. Locate the Item
Once the menu is selected:
- Categories will appear as expandable dropdowns.
- Expand the category to locate the item.
6. Edit the Item
Click the Edit action button next to the item.
This opens the Edit Item section.
7. Open Platform Pricing
In the Price and Unit card, click Platform Pricing.
8. Configure Platform-Specific Prices
A side drawer window will open where you can set different prices for different platforms.
Supported Platforms
You can configure prices for:
- EPOS
- Kiosk
- MPOS
- SPOS
- QR Code Ordering
- Website
- Mobile App
- Kayana Eats
Order Types
You can also configure pricing based on order types such as:
- Dine-in
- Collection
- Takeaway
- Delivery
9. Save Your Changes
Once the pricing is configured, click the Save button to apply the updated pricing.
Next Step
Once your platform-specific pricing is configured, you may also need to manage order adjustments when required. To learn how to return payments for completed orders, see the How to Process a Refund from Partner Admin guide.