Skip to content
Kayana

How to Connect Printers on Your Kayana EPOS

Last updated Jun 3, 2025

Connecting a printer to your Kayana EPOS ensures receipts, labels, and kitchen tickets print correctly for smooth order processing. Follow these quick steps to set up your printer.

Step 1: Open System & Connectivity Settings

  1. From the home screen, tap More in the bottom menu.
  2. Select Settings.
  3. Tap System & Connectivity.

Step 2: Choose Printer Type

On the System & Connectivity screen, select the type of printer you want to connect:

  • Connect Thermal Printer – for standard receipt printing at checkout.
  • Connect Label Printer – for printing order tags or kitchen tickets.

Step 3: Select Your Printer

  1. Tap the printer type you need.
  2. Follow the on-screen instructions to select and connect your printer.

Step 4: Confirm the Connection

  • Once connected, the printer will appear as active in the system.
  • Test the connection by printing a sample receipt or label.

Tips for a Successful Connection:

  • Ensure your printer is plugged in and powered on before connecting.
  • For USB printers: make sure the cable is firmly attached to the EPOS device.
  • For network printers: confirm your EPOS is connected to the same network as the printer.

Proper printer setup keeps your orders flowing smoothly and ensures receipts and tickets are always ready when needed.

Still need a hand?Contact support← All help