How to Complete a Pre-Authorised Payment

Pre-authorisation allows you to reserve a specific payment amount from a customer without immediately capturing the funds. This is ideal for businesses that want to verify funds before delivering a service or product.

What is a Pre-Authorised Payment?

A pre-authorised payment holds the customer's funds without completing the transaction. The funds remain reserved until you manually capture the payment, giving you control over when the charge is finalized.

How to Capture a Pre-Authorised Payment

1. Go to the Orders section in the app.
2. Find the order associated with the pre-authorised payment.
3. Tap on the order to view details.
4. Tap Capture to complete the transaction and transfer the funds.

Capturing the payment finalizes the pre-authorisation and ensures the amount is transferred to your account.