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Configuring VAT on EPOS Now Back Office

Last updated Jan 21, 2026

Follow these steps to manage tax rates for your products within the EPOS Now system.

Step 1: Login to Back Office

Access your EPOS Now account by logging in to your Back Office dashboard.

Step 2: Navigate to Product Management

  1. Locate the main menu on the left-hand side of the screen.
  2. Click on the Manage tab.
  3. A sub-menu will appear immediately to the right; select Product List from this menu.

Step 3: Locate and Select Your Product

Once the Product List loads, you will see your inventory in a tabular format showing the category, VAT-inclusive price, VAT-exclusive price, and button color.

  • Find the specific product you wish to update.
  • Click the three dots located on the far right side of that product's row.
  • Select Edit for quick changes to basic product details, or select Advanced Edit to access full tax configuration.

Step 4: Configure VAT in the Pricing Section

If you selected Advanced Edit, scroll down to the Pricing section. This is where you define how the product is taxed.

  • Tax Rate Dropdown: You can select a pre-existing VAT rate (e.g., 20% VAT) from the dropdown menu.
  • Create Tax Rate: If you need a custom rate, click the Create Tax Rate button to add a new one to your system.
  • Sale Price (Excl/Incl Tax): When you change the tax rate, the system will automatically calculate the difference between the VAT-exclusive and VAT-inclusive sale prices.
  • Delivery & Take Away: If you have different tax requirements for off-site consumption, you can set specific rates in the "Delivery & Take Away" section just below the main pricing.

Step 5: Save Changes

Once you have verified that the correct VAT rate is applied, scroll to the bottom of the page and press the Update button to push the changes to your EPOS terminals.

Next steps

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