How to Enable Age Verification for Menu Items in Kayana Partner Admin

Overview

This guide explains how to enable age verification for specific menu items in Kayana Partner Admin. Once enabled, customers purchasing these items on the selected platforms (EPOS, Kiosk, mPOS) will be required to complete age verification before their purchase can proceed.

Steps

Step 1. Log in to Kayana Partner Admin using your credentials. Partner Admin Login: https://partners.kayana.co.uk/

Step 2. From the left-hand sidebar, select Product Management.

Step 3. Click Item Management from the dropdown. You will arrive at the Item Management page.

Step 4. On the Item Management page, locate the menu dropdown and select the menu in which the item you want to configure is located. The items within that menu will appear in a tabular view.

Step 5. Find the item for which you want to enable age verification and click the Edit button (pencil icon) next to it.

The Edit Item page will open for that item.

Step 6. On the Edit Item page, scroll down to locate the Age Restrictions toggle.

Step 7. Toggle the Age Restrictions switch to ON. The following note will appear: "Toggle on to restrict purchase of this item to customers above a minimum age."

Step 8. Once the Age Restrictions toggle is switched ON, additional platform controls will appear below. These are toggle switches that allow you to select which platforms age verification will be enforced on:

• EPOS
• Kiosk
• MPOS

Toggle ON the platforms where you want age verification to be enforced for this item. You can select one, two, or all three platforms simultaneously.

Step 9. Once you have configured the age restrictions and selected the platforms, scroll down to the bottom of the page and click the Update Item button.

A toast notification will appear confirming the item has been updated successfully. Age verification is now enabled for this item on the selected platforms.

Next Steps

To understand how the age verification process works for customers and staff once it is enabled, refer to the How Age Verification Works on the Kayana Self-Service Kiosk guide.