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Kayana's terms, policies and legal documents. Select a document to read the full text.
Privacy Policy
How Kayana collects, uses and protects personal information across our websites, apps and connected products — including…
ReadTerms & Conditions — United Kingdom
The UK customer agreement (Kayana World Limited) governing your use of Kayana's hardware, cloud software, ordering and payment…
ReadTerms & Conditions — United States
The US customer agreement (Kayana For Business USA Inc.) governing your use of Kayana's hardware, cloud software, ordering and…
ReadTerms & Conditions — Canada
The Canadian customer agreement (Kayana Canada Inc.) governing your use of Kayana's hardware, cloud software, ordering and…
ReadTerms & Conditions — Australia
The Australian customer agreement (Kayana For Business Australia Pty Ltd) governing your use of Kayana's hardware, cloud…
ReadTerms & Conditions — Europe
The EU/EEA customer agreement (Kayana For Business Ireland Limited) governing your use of Kayana's hardware, cloud software,…
ReadRefunds & Returns Policy
How refunds, returns and cancellations work across Kayana hardware, subscriptions and payment processing.
ReadTerms & Conditions — Pay by Link
The terms that apply when you take payments through Kayana Pay by Link, including delivery, refunds and cancellations.
ReadProhibited & Restricted Businesses
The categories of business, activity and counterparty Kayana will not onboard, will onboard only with enhanced conditions, or…
ReadSMS & Mobile Messaging Policy
Kayana's supplemental terms for SMS and mobile messaging across the UK, USA, EU/Ireland, Australia and Canada — covering…
ReadVeriFactu — Spain
Spain-specific billing-compliance terms for the VeriFactu framework (Royal Decree 1007/2023).
ReadKayana Aid Privacy Policy
How Kayana Aid collects, uses and protects personal data when you donate, register a cause or use the platform — across the UK,…
ReadKayana Aid Terms & Conditions
The global platform terms governing access to and use of Kayana Aid — for donors, causes, charities and merchants.
ReadKayana Aid SMS Policy
How Kayana Aid runs its SMS/text-messaging programme — consent, opt-in and opt-out, message frequency and your rights.
ReadEmployee Application Terms & Conditions
The terms governing employee and authorised access to and use of the Kayana employee application, portal and related services —…
ReadLoyalty Module — Terms & Conditions
The global B2B addendum governing a venue's use of the Kayana Loyalty Module — points and rewards, data protection, liability,…
ReadTicketing Platform — Terms & Conditions
The global terms governing merchants who list events and sell tickets through the Kayana ticketing platform — booking fees and…
ReadTicketing Platform — Privacy Policy
How the Kayana Group collects, uses, shares and protects personal data across the Kayana ticketing platform — for merchants,…
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