How to Control Event Visibility Using the Active/Inactive Toggle in Kayana Partner Admin

Overview

This guide explains how to quickly control the visibility of an event on the Kayana Tickets platform using the Active/Inactive toggle available on the All Events overview screen in Kayana Partner Admin.

This method allows you to make an event visible or hide it without editing the full event details.

How to Access the Event Visibility Toggle

Step 1. Log in to the Kayana Partner Admin using your credentials.

Step 2. From the left-hand sidebar, click on Kayana Ticketing.

Step 3. On the Kayana Ticketing dashboard, click the All Events button.

Step 4. You will be taken to the All Events overview page, where all events are displayed in a tabular format.

How to Set Event Visibility

Step 5. Locate the event you want to update in the table.

Step 6. In the Status column, you will see a clickable Active / Inactive toggle for each event.

Step 7. Click the toggle to switch between:

• Active → The event is visible on the Kayana Tickets platform
• Inactive → The event is hidden from the platform

Step 8. Once updated, a toast notification will appear at the top of the page confirming the change.

What This Means

• The Active/Inactive toggle is a quick way to control whether an event is publicly visible.
• You do not need to open or edit the event to change its visibility.
• This is useful for temporarily hiding events without deleting or modifying event details.

Expected Outcome

• The event visibility is updated instantly.
• Active events are visible on the Kayana Tickets platform.
• Inactive events are hidden from users.

Next Steps

To further control how your event is accessed (e.g. setting it as private or adding PIN protection), refer to the guide on creating PIN-protected events in Kayana Tickets.