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Kayana for Business

How to Place a Delivery Order on Your Kayana EPOS

Last updated Jun 2, 2025

Here’s how to create and manage a delivery order step by step:

Step 1: Select Delivery

On the home screen, select Delivery to begin a new order.

Step 2: Enter Customer Information

  • Add the customer’s name, phone number, and delivery address.
  • Adding customer details ensures the order is linked to the right customer and location.

Step 3: Add Items to the Basket

  • Browse through your menu.
  • Tap items to add them to the basket.

Step 4: Checkout

When all items are added, tap Checkout.

Step 5: Select Payment Method

Choose how the customer will pay:

  • Card
  • Cash
  • Pay on Delivery

Step 6: Confirm the Order

  • Review the total price and delivery details.
  • Confirm to finalize the order.

Step 7: Send to Kitchen

  • The order is forwarded to the kitchen for preparation.
  • It will also be marked as a delivery order in the system for easy tracking.

That’s it — your delivery order is placed and ready for preparation.

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