How to Place a Delivery Order on Your Kayana EPOS
Last updated Jun 2, 2025
Here’s how to create and manage a delivery order step by step:
Step 1: Select Delivery
On the home screen, select Delivery to begin a new order.
Step 2: Enter Customer Information
- Add the customer’s name, phone number, and delivery address.
- Adding customer details ensures the order is linked to the right customer and location.
Step 3: Add Items to the Basket
- Browse through your menu.
- Tap items to add them to the basket.
Step 4: Checkout
When all items are added, tap Checkout.
Step 5: Select Payment Method
Choose how the customer will pay:
- Card
- Cash
- Pay on Delivery
Step 6: Confirm the Order
- Review the total price and delivery details.
- Confirm to finalize the order.
Step 7: Send to Kitchen
- The order is forwarded to the kitchen for preparation.
- It will also be marked as a delivery order in the system for easy tracking.
That’s it — your delivery order is placed and ready for preparation.
