Understanding the Payment & Checkout Flow on Kayana Tickets

This guide explains the payment and checkout process on Kayana Tickets, from selecting tickets to receiving your digital QR-coded ticket.

Before Checkout

• Sign in or create an account at book.kayanatickets.com
• Browse or search for an event
• Select their preferred ticket tier
• Choose the number of tickets
• Click Book Now to proceed to checkout

Once this is completed, the payment process begins.

Step 1: Review Your Order

After clicking Book Now, you’ll be taken to the checkout page.

Here, you can:

• Confirm the selected event
• Review ticket tier and quantity
• Verify the total amount payable

Make sure all details are correct before proceeding to payment.

Step 2: Enter Payment Details

On the checkout screen:

• Enter your credit or debit card details

Ensure all payment information is entered accurately to avoid transaction failure.

Step 3: Complete Payment

Click the Pay button to finalise your purchase.

The system will securely process your transaction. Do not refresh or close the page while payment is processing.

Step 4: Ticket Confirmation & QR Code Generation

Once payment is successfully processed:

• Your digital ticket is generated immediately
• A unique QR code is created for entry validation
• The ticket is available digitally for event access

The QR code will be scanned at the venue for entry.

Next Steps: Explore and Book Events

Continue with Exploring and Booking Events on Kayana Tickets Platform to see how to browse categories, filter events, and choose ticket tiers with confidence before proceeding to payment.