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Kayana for Business
WhatsApp ordering for retail

Your shop on WhatsApp. No website needed.

Customers message you to order and pay. They collect in store or you deliver. Your products, prices and stock stay synced with your EPOS.

The problem

Missed calls. Missed sales.

Phone orders pile up

Taking orders by phone ties up staff and leads to mistakes.

Websites take time and money

Building and running an online shop is a project in itself.

Stock out of sync

Selling something you no longer have means refunds and unhappy customers.

How it works

Browse, order, collect.

01

Message or scan

Customers message your number or scan the QR code in store or on a flyer.

02

Pick and pay in chat

Products, sizes and prices appear in WhatsApp. Checkout takes seconds.

03

Pack and hand over

The order lands on your EPOS. They collect, or you deliver.

Ways to order

Sell beyond the shop floor.

Click & collect

Order ahead, pick up at the counter.

Local delivery

Deliver to customers nearby.

Counter ordering

Scan at the deli or bakery counter and skip the wait.

Pre-orders

Cakes, launches and special items booked in advance.

Works in
  • Convenience stores
  • Grocers & delis
  • Bakeries
  • Butchers
  • Florists
  • Off-licences
  • Farm shops
  • Gift & pet shops
Go live

Two ways in. Both take minutes to start.

New to Kayana

  1. Sign up
  2. Upload your menu or products with AI
  3. Activate WhatsApp ordering and pick your number
  4. Set your order taker’s personality
  5. Download your QR code
  6. Start advertising it

Already a Kayana customer

  1. Sign in
  2. Enable WhatsApp ordering, pick your number and personality
  3. Download your QR code and share it
FAQ

Questions, answered.

  • Do I need a website?

    No. Your WhatsApp number and QR code are your shopfront.

  • How do I add my products?

    Upload your product list or menu and AI builds it for you. Review, edit and publish.

  • I already use Kayana in my shop. What do I need to do?

    Sign in, enable WhatsApp ordering and choose your number. Your products and stock are already there.

Your next order is one message away.

Take orders on WhatsApp, in the app your customers already have.

Get started
Écrivez-nous sur WhatsApp