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Kayana for Business
WhatsApp ordering for stadiums & arenas

Order from your seat. Never miss the goal.

Fans scan the QR code on their seat and order food, drinks and merch in WhatsApp. Deliver to the seat or send them to an express pick-up point. No app, no half-time crush.

The problem

Half-time queues. Lost sales.

Queues at half-time

Fans give up and head back to their seats empty-handed.

Apps nobody downloads

Asking fans to install an app for one match rarely works.

Peaks in minutes

Demand spikes before kick-off and at the break. Staff can only pour so fast.

How it works

Matchday, sorted.

01

Scan the seat QR

Every seat, box and concourse point gets a code that opens WhatsApp.

02

Order and pay in chat

Food, drinks and merch from your live menu, in a few messages.

03

Delivered or collected

Fans get a message when it is on its way or ready at the pick-up point.

Ways to order

Every corner of the ground. One number.

In-seat delivery

Block, row, seat. Staff bring it to them.

Express collection

Skip the line at a dedicated pick-up point.

Hospitality boxes

Premium menus for suites and executive boxes.

Pre-match orders

Order on the way in. Collect on arrival.

Works in
  • Seats
  • Executive boxes
  • Hospitality suites
  • Concourse kiosks
  • Club shop & merch
  • Fan zones
  • Car parks
  • Training grounds
Go live

Two ways in. Both take minutes to start.

New to Kayana

  1. Sign up
  2. Upload your menu or products with AI
  3. Activate WhatsApp ordering and pick your number
  4. Set your order taker’s personality
  5. Download your QR code
  6. Start advertising it

Already a Kayana customer

  1. Sign in
  2. Enable WhatsApp ordering, pick your number and personality
  3. Download your QR code and share it
FAQ

Questions, answered.

  • Do fans need to download an app?

    No. They scan the QR code and order in WhatsApp, which they already have.

  • Can we run seat delivery and collection at the same time?

    Yes. Fans choose how they want to receive their order in the chat.

  • We already use Kayana kiosks and EPOS. What do we need to do?

    Sign in, enable WhatsApp ordering, choose your number and download your QR codes. Your menu is already there.

Your next order is one message away.

Take orders on WhatsApp, in the app your customers already have.

Get started
Chat met ons via WhatsApp