Room service on WhatsApp. No phone, no menu card.
Guests scan the QR code in their room, by the pool or at the bar, and order in the app they already use. Orders go straight to the kitchen and bar.
Unanswered calls. Unhappy guests.
The phone never stops
Room service calls tie up reception and kitchen staff.
Printed menus go out of date
Every price or menu change means reprinting for every room.
Hard to order, less ordered
When ordering is a hassle, guests eat out instead.
Order in. Stay in.
Scan in the room
A QR code on the desk, bedside or TV opens a chat with your hotel.
Order and pay in chat
Your live menu in WhatsApp, with options and notes for the kitchen.
Delivered with updates
Guests get a message when their order is on its way.
Every space in the hotel. One number.
Room service
Breakfast to late-night, straight to the room.
Poolside & spa
Order from the sunbed or treatment lounge.
Restaurant & bar
Table ordering without waiting for staff.
Lobby grab-and-go
Coffee and snacks ready to collect.
- Guest rooms
- Pool & beach
- Spa
- Restaurant
- Rooftop bar
- Lobby café
- Meeting rooms
- Serviced apartments
Two ways in. Both take minutes to start.
New to Kayana
- Sign up
- Upload your menu or products with AI
- Activate WhatsApp ordering and pick your number
- Set your order taker’s personality
- Download your QR code
- Start advertising it
Already a Kayana customer
- Sign in
- Enable WhatsApp ordering, pick your number and personality
- Download your QR code and share it
Questions, answered.
Do guests need an app?
No. They scan the QR code and order in WhatsApp.
Can we have different menus for rooms, pool and bar?
Set up the menus you need and point each QR code to the right one.
We already use Kayana. What do we need to do?
Sign in, enable WhatsApp ordering, choose your number and download your QR codes.
Your next order is one message away.
Take orders on WhatsApp, in the app your customers already have.