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Kayana for Business
WhatsApp ordering for food & beverage

Takeaway, delivery, dine-in. All in one chat.

Restaurants, cafés, bars and fast food. Customers order on WhatsApp and the ticket goes straight to your kitchen. No app, no retyping.

The problem

Phone orders. Wrong orders.

Busy lines at peak

Calls go unanswered when the kitchen is busiest.

Handwritten tickets

Retyping orders leads to mistakes and remakes.

Marketplaces own your customer

You do the cooking. They keep the relationship.

How it works

From chat to kitchen.

01

Message or scan

Customers message your number or scan the QR code on the table or window.

02

Order and pay in chat

Your live menu, modifiers and prices, right in WhatsApp.

03

Ticket hits the kitchen

Straight to your Kayana EPOS and kitchen display, with updates to the customer.

Ways to order

One chat. Four ways to order.

Takeaway

Order ahead. Pick up and go.

Collection

Choose a time. Get a message when it is ready.

Delivery

Share an address in the chat. You deliver.

Dine-in

Scan at the table. Order without waiting.

Works in
  • Restaurants
  • Fast food & QSR
  • Cafés & coffee shops
  • Bars & pubs
  • Food trucks
  • Dark kitchens
  • Bakeries
  • Food halls
Go live

Two ways in. Both take minutes to start.

New to Kayana

  1. Sign up
  2. Upload your menu or products with AI
  3. Activate WhatsApp ordering and pick your number
  4. Set your order taker’s personality
  5. Download your QR code
  6. Start advertising it

Already a Kayana customer

  1. Sign in
  2. Enable WhatsApp ordering, pick your number and personality
  3. Download your QR code and share it
FAQ

Questions, answered.

  • Do customers need an app?

    No. They order in WhatsApp, which they already have.

  • How do I get my menu in?

    Upload a photo, PDF or link. AI builds your items, prices and options. Review and publish.

  • I already use Kayana EPOS. What do I need to do?

    Sign in, enable WhatsApp ordering, choose your number and personality, and download your QR code.

Your next order is one message away.

Take orders on WhatsApp, in the app your customers already have.

Get started
Chat met ons via WhatsApp