How to Capture a Pre-Authorised Payment from Partner Admin
Last updated Mar 31, 2026
Once a payment has been pre-authorised, the merchant can later capture the authorised amount from the customer’s card.
You can capture:
- The full authorised amount, or
- A partial amount, depending on the final bill.
If the captured amount is less than the authorised amount, the remaining balance will automatically be refunded to the customer’s card.
Steps to Capture a Pre-Authorised Payment
1. Log in to Partner Admin
Log in to the Partner Admin dashboard.
2. Navigate to Orders
From the left-hand sidebar, go to:
Analytics & Reports → Orders
This will open a tabular view of all orders and payment transactions.
3. Locate the Pre-Authorised Payment
Use the reference number generated during payment link creation to search for the transaction.
4. Capture the Payment
Once you locate the order:
- Click Capture Amount
- A pop-up window will appear asking you to enter the capture amount.
5. Enter the Capture Amount
Enter the amount you want to capture.
You can enter:
- The full authorised amount, or
- A partial amount
Click Capture to complete the process.
6. View Transaction Details
To view the complete transaction details:
- Click View under the Actions column.
- The Order Details page will open.
This page displays all order-related information, including:
- Authorised amount
- Captured amount
- Payment status
- Transaction reference
The payment will now be successfully captured, and the order details will reflect the updated status.
Next steps:
After understanding the process of capturing a payment from the Partner Admin, follow our guide on
How to pre authorise a payment on mPOS
.
