Managing Upsells for items in EPOS Now via Kayana Partner Admin

This guide explains how to configure upsell items for menu products using Kayana Partner Admin.

Step 1 — Log In to Kayana Partner Admin

1. Open your browser and go to Kayana Partners
2. Log in using your credentials

Step 2 — Open Item Management

1. From the left-hand menu, select Platform Solutions
2. Click Item Management

Step 3 — Find the Item

1. Use the search bar to locate the item or
2. Use the dropdown filters to browse items

Step 4 — Edit the Item

1. Locate the item you want to update
2. Click Edit on the right-hand side of the item name

Step 5 — Manage Upselling

1. Scroll down to the Manage Upselling tab
2. Select the items you want to pitch as upsells for the chosen item

Step 6 — Save the Item

Click Update Item to save your upsell configuration

Step 7 — Sync Your Changes

Click Sync to apply the upsell settings to your EPOS Now menu

✅ Upsell configuration is now updated.

Next steps

After configuring upsell items for your menu products, you may also want to:

• Add dietary and allergen category filters to ensure items and upsells are correctly categorised across EPOS Now–connected ordering channels.
• Add nutritional dietary information (such as calories and fats) to provide clearer item details alongside upsell suggestions.