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EPOS Support

40 articles

Articles in EPOS Support

Cash Drawer Not Opening – Troubleshooting Guide Receiving Self Service Kiosk Orders on EPOS Troubleshooting Common EPOS Issues How to Process a Refund Using Kayana EPOS Sending Invoices and Receipts via Email on EPOS: A Step-by-Step Guide Using the Cash Drawer with Kayana EPOS

Customisation Preferences

Adding and Managing Business Images in Kayana Self-service Kiosk from Kayana Partner Admin How to Change Language on Kayana EPOS How to Enable or Disable the “Add Item Directly” Option on Kayana EPOS How to Enable or Disable Add-ons Mode on Kayana EPOS How to Enable/Disable Customisation Mode on Kayana EPOS How to Enable or Disable Staff PIN on Kayana EPOS How to Update Settings on Kayana EPOS

Getting Started

Getting Started with Your Kayana EPOS Software Setting Up Your Kayana EPOS System

Managing Orders

How to Amend an Order on Your Kayana EPOS How to Clear Orders on Your Kayana EPOS How to Refund an Order on Your Kayana EPOS How to Search for an Order on Your Kayana EPOS How to Sort and Find Orders on Your Kayana EPOS

Menu Item Management

How to Add Notes on Your Kayana EPOS How to Refresh the Menu on Your Kayana EPOS How to Search for Menu Items on Your Kayana EPOS How to Update a Menu Item on Your Kayana EPOS

Payment Cash Handling

How to Enable or Disable Card Payments on Kayana EPOS How to Enable/Disable Pay Later Mode on Kayana EPOS How to Manage Cash Float in Kayana EPOS

Placing Orders

How to Place and Manage a Collection Order on your Kayana EPOS How to Place a Delivery Order on Your Kayana EPOS How to Place a Dine-In Order on Your Kayana EPOS How to Place a Takeaway Order on Your Kayana EPOS

Printer Receipt Settings

How to Change Receipt Font Size on Kayana EPOS How to Connect a Label Printer on Kayana EPOS How to Connect Printers on Your Kayana EPOS How to Manage Multiple Receipt Copies on Your Kayana EPOS

Reporting Analytics

How to Generate Reports on Your Kayana EPOS

Table Reader Settings

How to Add a Card Reader on Kayana EPOS How to Add Table Numbers on Your Kayana EPOS

User Access Notifications

How to Log Out from Kayana EPOS How to Manage Notifications for Different Order Sources on Kayana EPOS