Selecting Stripe as the new PSP on Kayana Partner Admin
Last updated Nov 28, 2025
This guide helps existing businesses using Kayana Partner Admin with selecting Stripe as the new PSP for payment processing.
It walks you through updating your PSP, completing your business onboarding, and securely connecting your Stripe account for payments.
1. PSP Update Notification
You will receive an email from Kayana with the subject: “Your PSP setup needs to be updated.”
- Open the email and click Log in to your Kayana Partner Admin.
- On your dashboard, you’ll see a banner message: “PSP Update Required.”
- Click the Onboard to new PSP button to begin.
2. Selecting Stripe as the new PSP
You’ll be redirected to the PSP selection screen, where multiple providers may be listed.
- Select Stripe from the available options.
- Click Continue.
You will now arrive on the Business Onboarding screen, which has three tabs: Contact Info, Business Info, and Address.
3. Contact Info
On the first tab, fill in the following details:
| Field | Description |
|---|---|
| Owner First Name | Business owner’s first name |
| Owner Last Name | Business owner’s last name |
| Owner’s email address | |
| Phone | Contact number |
| Date of Birth | Select from the calendar picker |
| Gender | Choose from dropdown |
After filling in all required fields, click Next.
4. Business Info
On the next tab, enter or verify your business details. Some information will be pre-filled from your existing account.
| Field | Description |
|---|---|
| Legal Business Name | Official registered name |
| Trading Name | Name shown to customers (optional) |
| Organisation Type | Select from dropdown (e.g., Ltd, Sole Trader) |
| Website | Business website (optional) |
| Business Type | Choose from dropdown |
| Registration Number (CRN) | Companies House Registration Number |
| VAT Number | Enter if applicable |
| Phone | Business phone number |
| Business Email | Official contact email |
After entering all information, click Next.
5. Address
On the final tab, fill in your business address details:
| Field | Description |
|---|---|
| Address Line 1 | Building name/number and street |
| Address Line 2 | (Optional) |
| City / Post Town | City or locality |
| Postal Code | Postcode |
| Country | Select from dropdown |
Once complete, click Submit.
You’ll see a green toast notification at the bottom of your screen confirming: ✅ “Business onboarded successfully.”
6. Set Up Your Stripe Account
After completing your business onboarding, click the Set up Stripe Account button. You will now be redirected to the Stripe platform to complete your payment setup.
7. Stripe Onboarding Flow
7.1 Verification
You will first complete a two-step verification for security.
- Enter your email address and mobile number.
- You’ll receive a test code via SMS or email — enter it to continue.
7.2 Business Details
Fill in the following details:
| Field | Description |
|---|---|
| Legal Business Name | Registered business name |
| Trading Name | Name customers see |
| Companies House Registration Number (CRN) | UK company registration number |
| Business Address | Registered address |
| Business Website | URL of your website |
| Product Description | Short summary of goods/services offered |
Click Continue.
7.3 Business Representative
Select your Business Representative Type from the dropdown (e.g., Owner, Director, Manager). Then enter your personal details:
| Field | Description |
|---|---|
| First Name | Legal first name |
| Last Name | Legal last name |
| Contact email | |
| Job Title | e.g., CEO, Manager |
| Date of Birth | Select from calendar |
| Home Address | Residential address |
| Phone Number | Mobile or contact number |
| Ownership / Role | Tick applicable box — e.g., Owns 25%+, Director, Governing Member, or Management Control |
Click Continue.
7.4 Bank Details
Enter your payout bank information:
| Field | Description |
|---|---|
| Currency | Select currency (e.g., GBP) |
| Country of Bank Account | Select from dropdown |
| Sort Code | 6-digit UK sort code |
| Account Number | Bank account number |
| Confirm Account Number | Re-enter for verification |
Click Continue.
7.5 Review & Submit
You’ll see a summary of all entered information. Review the details carefully, and click Agree and Submit to complete onboarding.
8. Completion
Once submitted, you’ll see a confirmation message on Stripe.
- You’ll be redirected automatically back to your Kayana Partner Admin Dashboard.
- Your Stripe account is now connected to Kayana Partner Admin.
- You can now process payments, view payouts, and manage your transactions directly through your dashboard.