Kayana x Deliveroo Integration: Streamline Your Delivery Operations in Just a Few Clicks
We're excited to announce that Kayana has expanded its integration capabilities to include Deliveroo! If you're already managing your restaurant through our platform, you can now connect your Deliveroo account directly via the Kayana Partner Hub, bringing all your delivery operations under one roof.
Through our partnership with UrbanPiper, you already have access to multiple delivery platforms through a single central hub. But we also know that every business is different, and sometimes, you need more direct control.
This connected approach is part of a wider ecosystem where Kayana brings ordering, payments, hardware and reporting together.
No more jumping between multiple platforms!
No more manual menu updates across different systems.
With this integration, you'll save time, reduce errors, and focus on what matters most: serving great food to your customers.
That's why we're excited to announce that you can now integrate directly with Deliveroo through the Kayana Partner Hub.
Why Deliveroo? Why Now?
Deliveroo isn't just another delivery platform; it's one of the UK's leading food delivery services, connecting millions of hungry customers with thousands of restaurants every single day. In 2024 alone, Deliveroo processed over 300 million orders globally, making it a powerhouse for restaurant visibility and revenue.
For restaurants, being on Deliveroo means:
- Massive customer reach: Access to millions of active users actively searching for their next meal
- Premium positioning: Deliveroo's platform attracts customers willing to pay for quality and convenience
- Brand visibility: Get discovered by new customers who might never walk past your physical location
- Revenue growth: Diversify your income streams beyond dine-in and takeaway
But here's the challenge: managing Deliveroo alongside your other operations can be complex. Menu updates, order management, and availability controls all add up. That's where Kayana's direct integration changes the game.
Why Use the Deliveroo Integration with Kayana?
Managing multiple delivery platforms can be overwhelming. Each platform has its own portal, menu system, and order placement method. The Kayana Deliveroo integration eliminates these headaches by:
- Centralising your operations: Manage your Deliveroo menu, availability, and orders directly from the Kayana Partner Hub
- Automating order flow: Orders from Deliveroo flow seamlessly into your Kayana EPOS and Kitchen Display System (KDS)
- Syncing your menu effortlessly: Update your menu once in Kayana, and sync it to Deliveroo in minutes
- Giving you granular control: Toggle specific items or add-ons on or off for Deliveroo without affecting your other channels
Whether you're running one location or managing multiple sites, this integration is designed to make your life easier.
What Makes Deliveroo Direct Integration Different?
You might be wondering: "I'm already connected to delivery platforms through UrbanPiper. Why would I want a direct Deliveroo integration?"
Great question. Here's why direct integration gives you an edge:
Instant Menu Control with Deliveroo Integration
With direct integration, you have real-time control over what appears on Deliveroo. Push menu updates instantly without waiting for third-party sync delays. Whether you're adding a new dish, adjusting descriptions, or updating prices, your changes go live in minutes, not hours.
Granular Availability Management
Running low on a signature ingredient? Want to pause delivery orders during your busiest dine-in hours? With Kayana's direct integration, you can toggle individual items or add-ons on and off specifically for Deliveroo without affecting your other channels. Your dine-in menu stays intact while you manage delivery capacity intelligently.
Ready to streamline your restaurant operations?
Contact Kayana today to discover how our integrated EPOS solutions with Deliveroo can transform your multi-channel restaurant order management.
Seamless Order Flow
Orders from Deliveroo flow directly into your Kayana POS and Kitchen Display System. No separate tablets cluttering your counter. No manual order entry. And... no room for error! Your team gets one unified workflow, whether the order comes from Deliveroo, walk-ins, or any other channel.
Platform Specific Pricing
Here's something that makes direct integration truly powerful: our multipricing feature. This lets you set different prices for the same item across platforms.
Account for commission fees, delivery-specific packaging, or promotional strategies, all while maintaining your standard pricing elsewhere.
Complete Operational Visibility with Deliveroo Integration
Because everything runs through Kayana, you get unified reporting and analytics. Track Deliveroo performance alongside your other revenue streams. Identify your best-selling delivery items. Understand peak ordering times. Make data-driven decisions about your delivery strategy.
Key Features with Deliveroo Integration at Your Fingertips
When you activate Kayana's Deliveroo integration, you unlock a suite of powerful capabilities:
One Click Menu Syncing: Push your entire menu categories, items, modifiers, and prices to Deliveroo in just 3-4 minutes from the Partner Admin dashboard.
Unified Order Management: Accept, process, and track Deliveroo orders alongside all your other orders in the Partners App and KDS.
Delivery-Specific Availability Controls: Use dedicated toggles to show or hide items on Deliveroo without impacting your main menu or other platforms.
Direct EPOS Integration: Orders automatically route to your kitchen the moment they're confirmed, no manual intervention needed.
To understand the role of EPOS within a connected operation, see what an EPOS system is and how it transforms your business.
Secure Reverse Integration: Our technical setup uses a secure reverse integration architecture, in which Deliveroo maintains a secure connection to Kayana to ensure a stable, reliable data flow.
Test Before You Launch: Preview exactly how your menu will appear on Deliveroo before going live, ensuring everything looks perfect for customers.
Real Business Impact
Let's talk about what this means for your bottom line and daily operations:
Save Time: What used to take 30 minutes of manual updates across multiple platforms now takes just 4 minutes with a single click.
Reduce Errors: Eliminate the risk of pricing mismatches, outdated menu items, or missed orders that come with juggling multiple systems.
Increase Flexibility: Respond to real-time kitchen capacity, ingredient availability, or strategic decisions instantly without phone calls to support teams.
Scale Confidently: Whether you're managing one location or ten, the integration scales with you. Update multiple sites efficiently from your central Kayana hub.
Optimise Revenue: With platform-specific pricing (coming soon), you can optimise margins on Deliveroo while maintaining competitive pricing elsewhere.
Ready to streamline your restaurant operations?
Contact Kayana today to discover how our integrated EPOS solutions with Deliveroo can transform your multi-channel restaurant order management.
Book a free consultation today!
Built for Restaurant Success
The Deliveroo integration is designed with one goal in mind: making your restaurant more successful. Whether you're a single-location building your delivery presence or a multi-site operation optimising efficiency, this integration adapts to your needs.
Connected integrations can also reduce the need to manage separate EPOS, kiosks, KDS and payment systems.
Haven't Started Deliveroo Integration? Now's the Perfect Time
If you're not on Deliveroo yet, now is the ideal moment to get started. The delivery market continues to grow, and customer expectations are higher than ever. They want variety, speed, and quality. Deliveroo delivers all three.
Getting started is straightforward:
- Set up your Deliveroo Partner Hub account (if you don't have one already)
- Subscribe to the integration through your Kayana Partner Hub
- Sync your menu and connect your orders
- Start accepting orders from millions of potential customers
Ready to streamline your restaurant operations?
Contact Kayana today to discover how our integrated EPOS solutions with Deliveroo can transform your multi-channel restaurant order management.
Book a free consultation today!
What's Next?
This is just the beginning. Our development team is constantly working on new features to give you even more control and flexibility.
We're also exploring enhanced analytics, automated inventory syncing, and more advanced promotional tools to help you maximise your Deliveroo performance.
Ready to Take Control?
Direct Deliveroo integration is available now in your Kayana Partner Hub. Whether you're looking to expand your delivery presence, gain more operational control, or simply streamline your existing Deliveroo operations, we're here to make it happen.
Get started with Deliveroo integration today!